Privacy Policy

At Zest Salad Bar (“we,” “our,” or “us”), we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website, interact with us, or use our services.

By using our website and services, you agree to the terms outlined in this Privacy Policy. We may update this policy from time to time, so we encourage you to review it regularly.

Information We Collect

We may collect the following types of personal data:

  • Contact Information: Name, email address, phone number, and postal address.
  • Booking Information: Details provided when making a reservation or placing an order.
  • Payment Information: Billing details and payment transactions (processed securely via third-party providers).
  • Website Usage Data: Information about how you use our website, including IP address, browser type, and browsing behavior.
  • Marketing Preferences: Your preferences for receiving promotional materials.

How We Use Your Information

We use your personal data for the following purposes:

  • To process and confirm your reservations or online orders.
  • To communicate with you regarding your bookings or enquiries.
  • To personalize and improve your experience on our website.
  • To comply with legal and regulatory requirements.
  • To send you promotional offers, updates, or event information (with your consent).

Legal Basis for Processing Your Data

We collect and process personal data based on:

  • Contractual obligations (e.g., to provide services you request).
  • Legitimate interests (e.g., to improve our services and customer experience).
  • Legal compliance (e.g., tax or regulatory obligations).
  • Consent (e.g., for marketing communications).

Sharing Your Information

We do not sell or share your personal data with third parties except in the following cases:
  • Service Providers: We may share data with trusted third parties who assist in payment processing, email communication, website hosting, and analytics.
  • Legal Compliance: If required by law, we may disclose your data to regulatory authorities.
  • Business Transfers: If we undergo a business change, such as a sale or merger, your information may be transferred to the new owner.

How Long We Keep Your Data

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy. This may include legal, accounting, or reporting requirements. Typically, we retain:

  • Booking and transaction records for up to 6 years.
  • Website analytics data for up to 2 years.
  • To personalize and improve your experience on our website.

Your Rights

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy. This may include legal, accounting, or reporting requirements. Typically, we retain:

  • Access your personal data.
  • Request correction or deletion of your data.
  • Object to data processing under certain circumstances.
  • Withdraw consent for marketing communications at any time.
  • Lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your data is being mishandled.

If you would like to exercise this right, please contact us through the contact information below.

Cookies and Tracking Technologies

Our website uses cookies to improve functionality and enhance your browsing experience. By using our site, you consent to our use of cookies. You can manage cookie settings through your browser.

Links to Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage you to review their policies before providing any personal data.

Marketing Communications

If you opt in, we may send you promotional emails about new menu items, special offers, and events. You can unsubscribe at any time by clicking the “unsubscribe” link in our emails or by contacting us directly.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with the revised effective date.

Contact Us

For any questions regarding this Privacy Policy, please contact us at:

info@zestsaladbar.co.uk

Effective Date: 01/04/2025